Rj77 Terms and Conditions — Serving with Transparency

1 General Terms & Conditions

Rj77 (hereinafter referred to as the "Platform") is an internationally licensed online gaming and betting platform. These Terms and Conditions constitute a legally binding agreement between the Platform and its members.

• These Terms and Conditions are provided in Bengali; however, the English version will prevail in the event of any legal dispute.
• Rj77 reserves the right to update these Terms and Conditions at any time. Continued use of the Platform following any changes will be considered acceptance of the revised terms.
• This platform is intended for entertainment purposes only. Gaming should not be considered a source of income.
• Rj77 reserves the right to refuse or terminate service to any member at its sole discretion.
• All content, designs, and trademarks on the platform are the intellectual property of rj77.

2 Account Policy

The following rules must be strictly observed to create and maintain a valid account on rj77. All information provided at registration must be accurate and truthful.

• Age Requirement: Only individuals aged 18 or above are eligible to open an account.
• One Account Policy: A maximum of one account is permitted per person, household, or device.
• Accurate Information: Your name, mobile number, and payment details must be accurate. Incorrect information will cause account verification to fail and may result in withdrawals being blocked.
• Password Security: Keeping your account password confidential is your sole responsibility. rj77 is not liable for any loss resulting from sharing your password with another person.
• KYC Verification: rj77 may request identity verification (KYC) at any time for security purposes. Failure to cooperate may result in account suspension.
• Account Transfers Prohibited: Transferring or selling an account to another person is strictly prohibited.

3 Deposit & Withdrawal Policy

All financial transactions on rj77 are handled securely and transparently. The following rules apply to deposits and withdrawals.

For deposits:

• The minimum deposit amount is BDT 300. The maximum limit may vary depending on the payment method.
• Instant deposits are available via bKash, Nagad, Rocket, and Upay.
• Deposited funds are typically credited to your account within 5 minutes.
• Deposits from third-party accounts are strictly prohibited.

For Withdrawals:

• The minimum withdrawal amount is BDT 500.
• Withdrawal requests are typically processed within 5–30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Rj77 may carry out additional verification on suspicious transactions, which may take extra time to process.

4 Bonus Policy

Rj77 offers a variety of bonuses and promotions for its members. Each bonus comes with specific terms and conditions that must be followed.

• Welcome Bonus: New members receive a bonus on their first deposit. To withdraw this bonus, a specified wagering requirement must be met.
• Reload Bonus: Weekly or monthly reload bonuses are available for regular members.
• Cashback: Weekly cashback is available subject to specific conditions.
• Bonus funds cannot be withdrawn directly and may only be used for gameplay.
• The wagering requirement deadline is generally 7 days, though this may vary depending on the type of bonus.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Any attempt to earn bonuses using bots or automated software will result in immediate account suspension.

5 Gameplay Rules and Fair Play Policy

All games on rj77 are conducted with complete impartiality and fairness. Our goal is to ensure equal opportunity for every member.

• All slots and table games use internationally audited RNG technology.
• Live Casino games are hosted in real time by professional dealers.
• If a game outcome is proven to have been manipulated, rj77 will compensate the affected member.
• If your internet connection drops during a game, the system will automatically settle the bet.
• In the event of an erroneous win or payment caused by a technical error, rj77 reserves the right to reclaim that amount.
• Betting limits must not be exceeded. Limits may vary by game.

6 Responsible Gaming Policy

Rj77 takes responsible gaming very seriously. We want our members to treat gaming purely as a form of entertainment, not as a means to generate income or resolve financial difficulties.

• Any member can set daily, weekly, or monthly deposit limits on their account.
• A "Cooling Off" option is available for temporary breaks, ranging from 24 hours up to 30 days.
• A Self-Exclusion option is available for those who wish to permanently exclude themselves.
• If you suspect a gaming addiction, please contact our support team — we are ready to help.

For more details, visit our Responsible Gaming View page.

7 Privacy and Data Protection

Rj77 employs the highest level of technical measures to protect your personal information. All data stored on our servers is secured with SSL encryption.

• Your personal information will never be sold or shared with third parties.
• Where required by law, relevant information may be shared with the appropriate authorities.
• Documents submitted for account verification are stored securely and used solely for verification purposes.
• You may request deletion of your data; however, certain information may be retained due to legal obligations.

To read our full privacy policy, visit our Privacy Policy Visit page.

8 Account Suspension and Closure Policy

Rj77 reserves the right to temporarily suspend or permanently close an account for any of the following reasons.

• If any clause of these Terms and Conditions is violated.
• If evidence of operating multiple accounts is found.
• If fraud, match-fixing, or money laundering is suspected.
• If the account holder is found to be a minor.
• Identity verification (KYC) has not been completed.
• Extended inactivity of 36 months or more.

Upon account closure, any valid balance will be refunded; however, bonus-related funds may be forfeited. Members may also close their account at any time by contacting our support team.

9 Dispute Resolution & Legal Jurisdiction

Any dispute between rj77 and its members will first be addressed through mutual discussion. Please submit any complaints directly to our support team — we aim to respond within 48 hours.

• In the event of a dispute regarding a game outcome, server logs will serve as the final evidence.
• In the event of a financial dispute, transaction records will be reviewed.
• If a resolution cannot be reached through discussion, arbitration through the licensing authority will be pursued.

10 Limitation of Liability

Rj77 expressly disclaims liability for the following.

• If a game is lost or a bet is voided due to an internet disconnection.
• Unauthorized access to an account resulting from the member's own negligence or password sharing.
• Issues arising from disruptions to third-party services (payment gateways, internet services).
• If services are unavailable due to Force Majeure or natural disasters.

Rj77 strives to maintain continuous service availability, but cannot guarantee 100% uptime. Services may be temporarily unavailable during scheduled maintenance.